Privacy Policy

  • Name: Rose Works LDN

    Address: 31 Southwater Close, London, E14 7DD

    E-mail: hello@roseworksldn.com 

  • We currently collect and process the following information:

    ·   Personal identifiers, contacts and characteristics (for example, name and contact details) 

  • Most of the personal information we process is provided to us directly by you for one of the following reasons:

    To personalise your shopping experience and for direct marketing purposes.

    Your information will never be shared with any other organisations or individuals.

    Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

    Your consent. You are able to remove your consent at any time. You can do this by contacting hello@roseworksldn.com

  • Your information is securely stored within our customer relationship management system.

    We keep your name and email address for up to three years. We will then dispose of your information by erasing your data from the database.

  • Under data protection law, you have rights including:

    Your right of access - You have the right to ask us for copies of your personal information.

    Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

    Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

    Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

    Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

    Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at hello@roseworksldn.com if you wish to make a request.

  • If you have any concerns about our use of your personal information, you can make a complaint to us at hello@roseworksldn.com

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:       

    Information Commissioner’s Office

    Wycliffe House

    Water Lane

    Wilmslow

    Cheshire

    SK9 5AF

    Helpline number: 0303 123 1113

    ICO website: https://www.ico.org.uk